Postmaster General Megan Brennan welcomed the National Newspaper Association Printer’s Postal Workshop to the Ben Franklin Conference Center at Postal Service headquarters on March 16. Also pictured is Tonda Rush, director of public policy and general counsel for NNA.

Newspaper mail delivery is being improved: here’s how

Top Postal Service deputies and vice presidents delivered a practical and in-depth report on the newspaper mail Kaizen sessions it ran monthly in 2015. Half of the sessions were at Interlink client papers.

The outcome of the Kaizen sessions identified practices both on the newspaper side as well as the Postal Service side where changes could quickly and easily make a significant improvement in delivery consistency.