Staff Changes and Additions

Interlink has named Laura Streelman as Sales Manager. Laura most recently served as Interlink’s Product Manager, where she directed the production and launch of True Newspaper Mail – the industry’s first newspaper-specific, cloud-based mailing system. Laura’s immersion in the product side of Interlink makes her well-suited to help direct prospective clients to the solutions that best meet their needs. Laura can be reached at laura@ilsw.com.

Interlink officially welcomes new members to its staff

Karen Coleman joined Interlink as Marketing and Communication Manager and will be responsible for growing sales leads and coordinating communication channels with our customers and prospects. Karen joins Interlink with 18 years of experience in the newspaper industry, most recently at AMG/Parade where she was Business Director of Newspaper Relations.  Please reach out to Karen directly at karen@ilsw.com to ensure you are on our mailing lists, and remember to follow us on both Facebook and Twitter! 

Our Client Solutions team has added two representatives, Angie Heiss and Jess Kellerstrass. Angie brings with her to Interlink vast experience, most recently as a data analyst. She always looks forward to the opportunity to assist our clients and enjoys enabling them to reach their goals. To contact Angie directly, please send email to angie@ilsw.com. Jess comes to us straight from college at Purdue University, where she received a BS in Psychology. She is excited to assist Interlink customers as she puts her customer-facing experience to work in her first desk job. Jess can be reached at jess@ilsw.com.

UPDATE: PostalOne/eDoc issues have been resolved. (PostalOne/eDoc is currently experiencing issues!)

According to PostalOne!, the slow performance issue impacting processing times for eDoc submissions has been resolved.  Ticket Incident #4093877 is closed. 

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We have received widespread reports from papers that can’t submit eDoc. USPS has confirmed the issue and is working on it. No known time frame for resolution yet.

Anyone unable to submit eDoc should mail under the contingency plan. Hard-copy postage statements should NOT be submitted to USPS, instead follow the guidelines in the contingency plan.

The PostalOne! Help Desk has issued ticket #4093877 that can be referenced to acceptance staff when mailing.

Some papers have reported local post offices refusing to accept or process mailing without postage statements in their system, which is not a requirement when operating under the contingency plan per Page 4 of the contingency plan as noted below.

FROM PAGE 4 OF THE CONTIGENCY PLAN

Acceptance of mailings during a System Issue or Outage: During a system issue or outage Acceptance units will remain open during normal business hours and continue to accept and process customer mailings. Acceptance employees will follow the steps outlined in Section 3 of this document.

Release of Mailings to Operations: Mailings accepted during a system issue or outage will be released to Operations without delay. Additional details of this process can be found in Section 4 of this document.

See the full contingency plan here: https://postalpro.usps.com/node/852.

Don’t Miss This Chance to Learn About the New USPS Enterprise Payment System – February 14!

Join Interlink’s CEO Brad Hill and USPS Business Mailer Support expert Donna Paris as they explain how the new Enterprise Payment System works. This program will be held on Thursday, February 14, at 11 a.m. Eastern and is sponsored by the National Newspaper Association.  If you currently use the USPS CAPS account option, this live webinar is a must because CAPS will retire April 1, 2019!  Click here for more information and to register.

USPS Non-DDU Drop-site Key Requirement

On Sunday, January 7, the Postal Service updated their requirement for the Non-DDU Drop Site Key. These are now required in order to submit eDoc successfully. If this has not been populated in your list, you will need to do so before you can submit. Please follow these steps in order to add the Non-DDU Drop Site Key to your list configuration:

  1. From the File menu, select Roll back list… which restores from a backup taken just before your most recent issue was closed.
    IMPORTANT: All changes made since the last issue was closed will be lost.
  2. From the File menu, select Configure list…
  3. Under the General tab, at the bottom, you will see a blank box with a box next to it that says “Lookup.” Click this box and the key will populate.
  4. Click the OK button.
  5. Close the issue and submit eDoc as normal.

Mandatory program update for January postal changes

By Brad Hill

Interlink publishes a new version of Circulation every month, but the January 2017 release is particularly important and should be installed immediately when prompted. In addition to the regular updates to mail routing, upcoming version 2.4.20 also includes support for the new postage rates that go into effect this month. Updating will ensure new rates and new postage statements are available for both Periodical and Standard Mail, which are required for use with all mailings dated on or after January 22.

Version 2.4.20 must be installed prior to running ‘Close Issue’ to create labels and other mailing reports for issues mailed under the new rates and forms.

Interlink Circulation uses the date of your mailing to determine whether to use the old postage statements or new ones. Changes to the electronic equivalent (eDoc) of postage statements are also included in the same update.

For most newspapers, the impact of January’s postage rate increase will be minimal, with Periodical Mail costs increasing less than one percent overall. Outside-county sacks and trays carry the bulk of the increase.

Standard Mail is being renamed USPS Marketing Mail, and will see rates increase between two and three percent for flats overall, but closer to one percent for most shoppers. See Max Heath’s article in the January edition of Publishers’ Auxiliary for a chart with and detailed explanation of Marketing Mail rate changes.

As always, please let us know if you have any questions about the upcoming release of Interlink Circulation, or changes to postage rates.

 

Marked copy rule changed for periodicals mailers

By Max Health, NNA Postal Committee Chair

Many members have written to thank the National Newspaper Association for its work in getting the “marked copy” rule changed for Periodicals mailers. We know quite a few of you are considering whether you want to make the change.

I wanted to let you know that this alternate process is about to be opened to the “world.” That means magazines, newsletters and other types of publications that may use Periodicals permits may soon flood the U.S. Postal Service help desk with requests to make a change. We have about another week for NNA members to beta-test this new process before it goes public. This was a consideration granted to NNA by the USPS Business Mail Entry people, and we were grateful for the head start.

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Relief from weekly/daily filing of ‘Marked Copy for Advertising’ with U.S. Postal Service granted to newspaper mailers

From NNA

WASHINGTON—Circulation departments could reclaim a couple of valuable hours each week now by opting into a new process for verifying the advertising content of their mail with the U.S. Postal Service, the National Newspaper Association announced this week.

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PUB AUX LIVE: Having trouble with your periodical mailing?

From NNA

In this session, Max Heath will focus on the best practices when prepping mail for Periodicals class mail. He will cover questions about how to get the best results when entering mail for distribution to subscribers. As a bonus, Brad Hill will walk you through how to track your newspaper using the USPS Full Service option. Leading the discussion will be NNA host Stan Schwartz.

Oct. 6 at 11 a.m. Eastern/10 a.m. Central
Registration fee: $30 for NNA members/$65 for non-NNA members
Register now for this webinar.

PUB AUX LIVE, featuring revenue-generating ideas for community newspapers, is brought to you by The National Newspaper Association, in partnership with the Iowa Newspaper Foundation.

 

Interlink Circulation provides annual Statement of Ownership report

The USPS Statement of Ownership, Management, and Circulation, also known as PS Form 3526, is required by the post office annually to show proof of continued eligibility for mailing under a periodical permit.

Interlink Circulation includes this report and can automatically fill in most of the required information. You can find the statement of ownership with the other reports in the periodical mail delivery report category. If you have not printed this report from Interlink Circulation before, some setup is required to ensure all parts of the form are complete and accurate.

To configure the 3526 form, open your periodical publication in Interlink Circulation then:

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We count on the mail

By Chip Hutcheson
President/National Newspaper Association and
Publisher/The Times Leader, Princeton, KY

I got the mail today.

A couple of bills. A greeting card. Some catalogs. A newspaper. One package that my wife grabbed right away. (Wonder what that was?)

Lately, it occurs to me how completely I take for granted that I will get the mail tomorrow.

I’ve had my share of gripes about the mail. As president of the National Newspaper Association, I have fielded our community newspaper members’ postal concerns all year. The mail is slower than it used to be. The U.S. Postal Service slowed it down by a day, at least, because of financial problems. Newspaper subscribers are unhappy because too often their papers are arriving late. Some local businesses have had problems with cash flow because of late mail.

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