Client Solutions team ready to support you.
We are excited to announce a new name for our group that provides technical and account support, training and consultative services, which will now be known as our Client Solutions team.
Last year under the direction of Che’ Eddie, we expanded the scope of this team with a goal of making it easier and faster for you to engage us regarding your account, or any of the services we offer. This has resulted in faster response times, fewer call transfers, more proactive communications and additional opportunities to discuss the technical details when reviewing software licenses. We believe the name change better describes the comprehensive services you can expect from our staff, as well as the sense of partnership we value from our relationship with you.
Any member of our Client Solutions team is prepared to answer your questions regarding software use, as well as billing and accounting information. If you haven’t spoken with us lately, there’s a good chance someone from that team will reach out to you in the near future. Either way the call goes, our Client Solutions team is enthusiastic for the opportunity to connect with you soon!