Don’t Miss This Chance to Learn About the New USPS Enterprise Payment System – February 14!

Join Interlink’s CEO Brad Hill and USPS Business Mailer Support expert Donna Paris as they explain how the new Enterprise Payment System works. This program will be held on Thursday, February 14, at 11 a.m. Eastern and is sponsored by the National Newspaper Association.  If you currently use the USPS CAPS account option, this live webinar is a must because CAPS will retire April 1, 2019!  Click here for more information and to register.

USPS Non-DDU Drop-site Key Requirement

On Sunday, January 7, the Postal Service updated their requirement for the Non-DDU Drop Site Key. These are now required in order to submit eDoc successfully. If this has not been populated in your list, you will need to do so before you can submit. Please follow these steps in order to add the Non-DDU Drop Site Key to your list configuration:

  1. From the File menu, select Roll back list… which restores from a backup taken just before your most recent issue was closed.
    IMPORTANT: All changes made since the last issue was closed will be lost.
  2. From the File menu, select Configure list…
  3. Under the General tab, at the bottom, you will see a blank box with a box next to it that says “Lookup.” Click this box and the key will populate.
  4. Click the OK button.
  5. Close the issue and submit eDoc as normal.

Interlink launches Knowledge Base

We are pleased to announce the launch of our online resource center, Knowledge Base, found under the recently added Support & Learning menu option.  At Interlink, we are committed to providing the tools and information you need to ensure managing your circulation responsibilities are as effortless as possible.

To that end, you’ll find articles on managing your reporting needs, plus how-to articles designed to give you specific instructions on features in the Circulation program. Additionally, you’ll discover articles to assist with troubleshooting and also information on subscriber and delivery management options.

While we’re sure you’ll find the Knowledge Base valuable and convenient, we continue as always to offer one-on-one assistance by phone with our client solutions team.

New NNA President

EdgecombesNNA2John and Jo Ann Edgecombe, owners of the Nebraska Signal in Geneva, NE, pose for photographs after John was presented the gavel after becoming the National Newspaper Association’s next president during the 128th NNA Convention in San Antonio last week. Outgoing president is Robert Williams of the Blackshear, GA, Times. Interlink is proud to have both Williams and his wife, Cheryl, and the Edgecombes as customers.

Sosnieckis inducted into Missouri Press Association Newspaper Hall of Fame

Gary and HelenFormer Missouri newspaper owners and publishers Gary and Helen Sosniecki are among six newspaper people, including another husband-wife team, who were inducted in September into the Missouri Press Association Newspaper Hall of Fame.

Helen is Interlink’s Senior Sales and Marketing Manager, and Gary is a Regional Sales Manager for The induction was held Sept. 26, during the 148th annual Convention of the Missouri Press Association (MPA) in Columbia.


USPS plans PostalOne! update on Sunday


USPS has scheduled an update to PostalOne! from 5-9 a.m. EDT this Sunday, Sept. 7.

During that time, the Business Customer Gateway will be unavailable, and Interlink Circulation users will be unable to submit documentation electronically (eDoc).

USPS plans Business Customer Gateway outage Aug. 3

Attention Business Customer Gateway Users: 

 The Business Customer Gateway will be unavailable in Production on Sunday, August 3 from 4:00 a.m. to 8:00 a.m. CT

due to Customer Registration enhancements.

This will be a full outage and no logins will be supported during this time period.

PostalOne! ® Help Desk
United States Postal Service
225 N Humphrey Blvd STE 501
Memphis, TN 38188-1001
tel: 800.522.9085

New look for Smart Sampling in Circulation 2.3.16

When updating your Circulation software to version 2.3.16, you’ll notice a few changes to your Smart Sampling screen, with the most significant transformation being two separate tabs labeled Smart Sampling and Simplified Address Sampling.

Smart Sampling allows non-subscribers to be targeted along individual routes with no disruption in labeling and delivery quality to current subscribers. Smart Sampling, which is used with purchased USPS-certified addresses, allows you to insert special offers and promotions only in non-subscribers papers. Your sampling efforts will be more focused and effective.


NNA, mailers group says PRC erred by allowing postal rate increase

From National Newspaper Association

A broad national coalition of organizations representing users of the mail argued this week to the U.S. Court of Appeals that the Postal Regulatory Commission erred when it granted a $3.2 billion postage increase to the U.S. Postal Service last year.

The group, which includes National Newspaper Association fighting on behalf of community newspapers, said the PRC ignored inconsistencies in the Postal Service’s economic argument for the exceptionally high rates. Community newspapers in January faced increases of 7 percent to 9 percent, in a year when inflation hovered below 2 percent, because of the commission’s decision.


Client Solutions team ready to support you.

We are excited to announce a new name for our group that provides technical and account support, training and consultative services, which will now be known as our Client Solutions team.

Last year under the direction of Che’ Eddie, we expanded the scope of this team with a goal of making it easier and faster for you to engage us regarding your account, or any of the services we offer. This has resulted in faster response times, fewer call transfers, more proactive communications and additional opportunities to discuss the technical details when reviewing software licenses. We believe the name change better describes the comprehensive services you can expect from our staff, as well as the sense of partnership we value from our relationship with you.

Any member of our Client Solutions team is prepared to answer your questions regarding software use, as well as billing and accounting information. If you haven’t spoken with us lately, there’s a good chance someone from that team will reach out to you in the near future. Either way the call goes, our Client Solutions team is enthusiastic for the opportunity to connect with you soon!