Benefits and savings of ACS electronic notification for Full-Service mailers

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Knowledge Base > Benefits and savings of ACS electronic notification for Full-Service mailers

Benefits and savings of ACS electronic notification for Full-Service mailers

ACS is a post-mailing service that allows mailers to electronically receive notifications of change-of-address (COA) or other non-delivery notifications. Electronic notifications reduce the number of manual (hardcopy) address notifications.

ACS has many benefits over manual address corrections

ACS is a cost-effective, efficient means of obtaining accurate COA or reasons for non-delivery, and utilizing ACS can:

  1. Reduce manual address costs
  2. Reduce labor-intensive address change functions by eliminating returned mail
  3. Allow the mailer to choose to receive fulfillment of time-sensitive information on a daily, weekly, or monthly schedule
  4. Retrieve address change information electronically via a secure Internet site to allow automated updating of mailing lists.
  5. Allow the mailer to receive notifications relating specifically to their address files

Interlink customers who want to receive ACS need to configure Circulation to be a Full-Service Mailer by following the steps below:

  1. Open Circulation and click Tools | Properties Editor
  2. Then find “Use Full-Service ACS with Periodical (or Standard) Mail?” property depending on your type of mailing
  3. Double click the property “Use Full-Service ACS…”, and check the box within the property
  4. Click OK, and then Close
  5. Then log into your Business Customer Gateway
  6. Click Mailer ID (typically located on the right) or it can be found in the Mailing Services screen
  7. Click MID Tools, and then select Program options
  8. Check Full-Service ACS, and uncheck Confirmation Services for Package Service Products and Extra Services
  9. Click OK

To access the ACS information:

  1. Log into your Business Customer Gateway account at
  2. Look to the left of the screen and click on the “Mailing Services” link
  3. Locate the “Mailing Reports” link and click on “Go To Service”
  4. On the next screen, look under the “Full-Service” section and click on “Data Distribution/Informed Visibility Dashboard”
  5. The next screen will provide you with your options for downloading the ACS Reports. Report 3 is the Full-Service ACS Change of Address (COA) Report

Note: An ACS enrollment form is not required for Full-Service ACS.

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