Unable to enter a vacation stop date

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Knowledge Base > Unable to enter a vacation stop date

Unable to enter a vacation stop date

The most common issue for a user being unable to enter a vacation stop date on a subscriber’s account is that the date format is incorrect.

The program requires the date to be entered with a mm/dd/yyyy format. Not entering the date using this format can result in an error message that may cause the program to close.

Simply entering the date using mm/dd/yyyy format will correct this problem.

 

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