Tech Support Q&A – How do I change the advertising percentage and weight on my 3541?

Q.  How do I change incorrect values for the advertising percentage and weight on my 3541?

A.  To change the advertising percentage or weight of a previously printed 3541, follow the instructions below:

1. Click ‘Reports’.

2. Select the ‘Current Reports’ tab. 

3. In the bottom left of the window, check ‘Use Advanced Dialogs’.

4. Check the ‘3541 Postage Report’ and click ‘Print All’.

5. Choose the desired date and click ‘Continue’.

6. Enter the correct values for the ad percentage and weight and click ‘Continue’.

You may now print your corrected 3541.